1.Does Proyoo offer free shipping?

Free standard 3-5 day delivery on all US. For orders from other countries and regions, please contact customer service. email:contact@proyoo.com

2.When will my order be shipped?

Shipment will be processed within 48 hours. You will be informed via email after your order is shipped.

3.How do I know my order has been shipped or not?

We will update you after your order has been shipped. If you haven’t got a Shipping Notice, please wait for the updates of the shipment. If you want to check the status of your order, please email at contact@proyoo.com.

4.Does Proyoo offer a tracking NO for my order? How can I get it?

We will notify you of the tracking NO. via email after your order is shipped.

5.Can I update my shipment information? And who should I contact?

Yes. You can update your shipment information at any time before the shipment is processed. To update it, please email us at contact@proyoo.com.

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